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How ezrich88 Handles Your Personal Information

When you open an account with us, we collect only what we need to keep your wallet, payments and account running smoothly.

Account data kept secureTouch 'n Go eWallet & Boost payment details protectedNo data sold to third partiesYour access rights explained clearly

Explore the Lobby Read FAQ

What We Collect and Why We Keep It

ezrich88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect information in three main ways. First, when you register — your name, contact details and account credentials. Second, when you make a deposit or withdrawal using Touch 'n Go eWallet, Boost or GrabPay — we log the transaction reference and amount so we can

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match your payment to your account accurately. Third, when you browse or use the platform on your phone or browser, we record session data like your device type, IP address and pages visited. This session data helps us detect unusual login patterns and keep your account
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safe. We do not store your full e-wallet PIN or banking password — those stay between you and your payment provider. We may share limited data with regulated payment processors and fraud-prevention services where required by law, but we do not share your profile with advertisers.
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Access to your data inside our system is restricted to the teams that need it to operate your account. Where local law requires us to retain records, we follow that obligation — and only that. If you have questions about a specific data point, our support
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team can walk you through exactly what we hold.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Data protection at ezrich88 runs across four areas: how we store it, how long we keep it, how cookies work on our platform, and how you can request changes. We do not use cookie data to build advertising profiles. Session cookies keep your login active while you are in the lobby — they expire when you close the browser. You can clear them at any time from your device settings without affecting your account balance or payment history.

Storage & Security

Your account data is stored on encrypted servers. Payment references from Touch 'n Go eWallet, Boost and GrabPay transactions are hashed — we see the match, not the raw credentials.

Retention Period

We hold account and transaction records for the period required under applicable law. Once that period passes and your account is closed, we delete records unless a legal hold applies.

Cookies on This Platform

We use session cookies for login continuity and analytics cookies to see which pages load slowly on mobile. No advertising cookies are placed without your agreement.

Requesting Changes

You can ask us to correct inaccurate details or remove data we no longer need. Submit the request via live chat or email — we verify your identity before making any change.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct or delete the personal information we hold on your account, you can reach our support team through live chat, email or by submitting a request through your account settings. We aim to acknowledge all privacy-related requests within one business day. For players in Kota Bharu and elsewhere in Malaysia, responses are handled in English and can cover account data, payment history records and cookie preferences.

Live Chat Open live chat from the bottom of any page on your phone or desktop browser. Quote your account ID so we can pull your data record without delay.

Email Request Send a data access or deletion request to our support email address listed in your account dashboard. Include your registered contact detail for verification.

Account Settings Log into your account, go to Settings, and use the Privacy section to download a summary of your stored data or update your communication preferences.

Common Questions About Your Privacy on ezrich88

These are the questions we hear most often about how your data is handled. If yours is not here, our live chat team can answer it directly from your account record.

We collect your name, contact information and login credentials. No extra data is gathered at registration — additional details like payment references only come in when you make a transaction.

We store the transaction reference and amount to reconcile your deposit or withdrawal. Your full e-wallet credentials stay with your payment provider — we never access or store your PIN.

Yes. Log into your account, go to Settings and use the Privacy section to request a data summary. Alternatively, contact us via live chat quoting your account ID for a faster response.

We retain records for as long as applicable law requires. Once that period ends and your account is closed, records are deleted unless a legal obligation prevents us from doing so sooner.

We share limited data with payment processors like those handling Boost and DuitNow transactions, and with fraud-prevention services, only where required. We do not sell or share your profile with advertisers.

Send a deletion request through live chat or to the support email in your account dashboard. We verify your identity first, then remove data we are not legally required to retain within a reasonable period.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How ezrich88 Handles Your Personal Information

How We Protect and Manage Your Account Data

Reach Us About Your Privacy Rights

Common Questions About Your Privacy on ezrich88

01 What personal data does ezrich88 collect when I register?

02 Does ezrich88 store my Touch 'n Go eWallet or GrabPay account details?

03 Can I request a copy of the data ezrich88 holds on my account?

04 How long does ezrich88 keep my account and payment records?

05 Are my details shared with any third parties?

06 How do I ask ezrich88 to delete my personal data?

Privacy Policy

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